CUSTOMER SERVICE
GENERAL QUESTIONS
- Does this tracker come with a SIM card installed?
- Can I track both LugLocs on my phone and how do I set that up?
- Does the LugLoc interfere with Avionics?
- I can t register my LugLoc device
- Does the LugLoc works all around the world?
- Is LugLoc FAA Approved?
BLUETOOTH
SERVICE PLANS
- 2G network services shutdown affecting some LugLoc units
- How is the service billed?
- Will I receive a low battery notification?
- If I have more than one LugLoc do I need an extra service plan?
- How do I know when my service plan has expired?
- How do I redeem/activate a service plan purchased using the LugLoc website?
APP
- How to fix iOS 13 notifications issues
- How do I edit my LugLoc device name and picture.
- Can I add more than one device to the same Smartphone App?
- There are many LugLoc Apps to download, which one is correct?
- I cannot do an in-App purchase through my App
- I can see only one device in my App.
BATTERY
- How do I charge the battery, power on or off?
- How do I know if my battery is fully charged?
- What is the average battery life?
- My Battery drains in OFF mode?
- I just received LugLoc and battery is not charging?
- How do I know if my unit is charging or charged?