Why am I not receiving notifications? February 09, 2021 16:00 Updated First, make sure notifications are activated. Tap on the name of the device in the list below the map and Tap on the Get-Notifications button. If the problem persists, please contact our Support team. Related articles How much is the GEGO subscription per month or per year? When does GEGO send notifications? Can I use a different USB cable and adaptor/power brick? Can I use GEGO for flights? What about the Smart Luggage Ban from Airlines?