Why am I not receiving notifications? Customer Support Agent September 14, 2020 17:54 Updated First, make sure notifications are activated. Tap on the name of the device in the list below the map and Tap on the Get-Notifications button. If the problem persists, please contact our Support team. Related articles What is the range of the Bluetooth proximity sensor feature? Can I cancel my subscription at anytime? What is the meaning of the led light color? How does the GEGO communicates with the APP? What is a Safe Location? Comments 0 comments Please sign in to leave a comment.