I bought a new LugLoc device and the App advises me it’s associated with another user? October 09, 2017 20:59 Please email support@lugloc.com with your device ID # and proof of purchase. Related articles How do I unlink my LugLoc from my account or transfer to someone else? I can t register my LugLoc device My LugLoc is not updating its location How to reset GEGO Does this tracker come with a SIM card installed?